The ImageFIRST Advantage: Service Excellence
In today’s unpredictable economy, ImageFIRST stands out among its competitors. Our goal to inspire confidence in our
services, convenience for our customers, and comfort for their patients, is what puts us ahead of the rest.
What we are doing:
- Regular pick-up and delivery schedule
- Unobtrusive delivery to your designated storage area
- Accurate inventory quantities through an individually managed program
- Immediate replacement of soiled product with clean product
- Rush delivery service within 24 hours
- Weekly, easy-to-read invoices containing the route rep’s count of product picked up and delivered
- An easy-to-read weekly invoice
- Online Customer Information Center for inventory and budget management
“I like that my customers know me by my first name and are always
happy to see me! I make sure they know that if there is ever anything
they need they can always give me a call and I will be right there for them.”
Corey Keller
Customer Route Representative
ImageFIRST utilizes:
- State of the Art processing facilities
- Handheld computers used by all route representatives for managing customers’ inventory
- RFID technology used to identify personalized garments to ensure what is picked up is returned (select locations only)
- Customer Information Center
- Customer Relationship Management System