A Values-Driven Company for Remarkable Service
At ImageFIRST, we believe what differentiates great companies from average ones are their associates.
We know that empowering our associates creates engagement, a strong culture and in turn, remarkable customer service. That’s why our associates are at the heart of our Purpose; because they are the driving force behind the way we do business. Our Values guide our associates in everything they do.
- Be Respectful.
- Be Remarkable.
- Be Safe.
- Be Honest.
As a family-owned and operated company, we know that an anxious patient isn’t just your customer; he or she is someone’s loved one, and that’s why our Purpose and Values guides us in everything we do. We want to help you provide care that is “family-worthy” and be your partner in your success. Don’t take our word for it; the proof is in our 95% customer retention rate.
What We Do
Founded in 1967, ImageFIRST is the largest and fastest growing healthcare linen rental and laundry services provider to medical practices throughout the continental United States and Puerto Rico, exclusively serving the healthcare market.
We service over 6,000 medical offices small and large from outpatient facilities like family practices, imaging centers, women’s health centers, sleep centers, specialists, etc., ambulatory surgery centers, health systems, and much more. Our clients rely on us for their scrubs, patient gowns, bed and bath linen, lab coats every week so they can be freed up from linen inventory management and focus on their number one goal: quality patient care.
Remarkable Service Is Our Passion
Witnessing a purple cow in real life would be rather remarkable, right? At ImageFIRST, our promise is to deliver remarkable services that benefit you. Our purple cow seal stands for our commitment to providing services that include something different… something extraordinary. Each day, we strive to make each aspect of our healthcare laundry services a remarkable experience for you - which, in turn, enables you to provide remarkable care to your patients.
Our Goals: Rooted in Family Values
Traditional family values guide our company’s goals, which we call the ImageFIRST Way, and which demonstrate how we chose to focus on our associates and our customers. The ImageFIRST Way has helped us stay true to what's made us successful in the past and what drives us to future success:
- Associates: Have associates who take pride in achieving their best.
- Customers: Create loyal customers by showing that we care.
- Growth: Grow our company year after year, ensuring that we are the number one supplier in the markets we serve.
- Profits: Grow our profits year after year, ensuring the viability of our business and the growth and success of our associates.