Oakland Regional Hospital and ImageFIRST Announce Partnership
Detroit, Mich – May 18, 2011 – Recognizing that their expertise is providing exceptional patient care, not doing laundry, Oakland Regional Hospital (ORH) has entered into a partnership with ImageFIRST™ Healthcare Laundry Specialists, the area's premier healthcare-only laundry. ImageFIRST™, a locally-operated company, has the highest customer satisfaction scores in the industry due to a higher level of quality and customer focus.
This partnership with ImageFIRST™ is expected to help ORH manage its inventory, improve its quality, and maintain its cost structure with a progressive rental program. Patients and staff will notice many new and exciting changes immediately, such as consistently bright white sheets and towels and individually-packaged patient gowns. With ImageFIRST™'s help, ORH staff will also be able to manage items and costs by department now.
A key factor in establishing this partnership was ImageFIRST™'s commitment to quality. All ImageFIRST™ products are guaranteed, which means that if an item is deemed unusable (e.g., if it is stained, taped, or has a hole), it will be exchanged to ensure that ORH patients experience only high-quality gowns and linens.
Both Oakland Regional Hospital and ImageFIRST™ are excited about this new partnership, and both parties are confident that it will be a long-standing relationship that benefits everyone—ORH, ImageFIRST™ and, most importantly, the patients.
ImageFIRST™ Healthcare Laundry Specialists
Jennifer Yanczak, Marketing Manager
Oakland Regional Hospital
Jill Corich, Infection Control Officer
Laura Snype, Housekeeping Manager
About ImageFIRST™ Healthcare Laundry Specialists
ImageFIRST™ is the largest and fastest-growing provider of healthcare laundry and linen rental services to medical facilities throughout the continental U.S.A. and Puerto Rico. We have earned our excellent reputation through our commitment to providing outstanding service, superior product quality, an extensive product line, and reliable inventory controls to maintain costs. Moreover, our laundering and delivery processes meet or exceed OSHA and HLAC standards, which means that you get better infection control. Visit us at www.imagefirst.com today to learn about all of the high-quality products we offer, such as patient gowns, linens, surgical towels, scrubs, lab coats, and much more!
About Oakland Regional Hospital
Oakland Regional Hospital, Oakland Nursing Center and Oakland Regional Macomb Center will dedicate its resources, individual talents and interdisciplinary expertise to persons with acute and chronic disabling conditions, assisting them in their efforts to gain physical, emotional, social and economic independence to their maximum level of function regardless of race, religion, age, gender and ethnicity. The multi-disciplinary team of Oakland Regional Hospital, Oakland Nursing Center and Oakland Regional Macomb Center are committed to meeting the challenges of our health care environment by providing programs which will further serve the needs of our community.