A Values-Driven Company for Remarkable Service
At ImageFIRST, we believe what differentiates great companies from average ones are their associates.
We know that empowering our associates creates engagement, a strong culture and in turn, remarkable customer service. That’s why our associates are at the heart of our Purpose; because they are the driving force behind the way we do business. Our Values guide our associates in everything they do.
- Be Respectful.
- Be Remarkable.
- Be Safe.
- Be Honest.
We know that an anxious patient isn’t just your customer; he or she is someone’s loved one, and that’s why we want to help you provide care that is “family-worthy” and be your partner in your success. Don’t take our word for it; the proof is in our 95% customer retention rate.
Remarkable Service Is Our Passion
Witnessing a purple cow in real life would be rather remarkable, right? At ImageFIRST, our promise is to deliver remarkable services that benefit you. Our purple cow seal stands for our commitment to providing services that include something different… something extraordinary. Each day, we strive to make each aspect of our healthcare laundry services a remarkable experience for you - which, in turn, enables you to provide remarkable care to your patients.
Captain Remarkable To The Rescue
Not all heroes do linen management - but ours can. From same-day linen rescue for those unexpected busy days to infection prevention that exceed standards, we’re here to help you be your patients’ hero. Meet Captain Remarkable below!
What We Do
Founded in 1967, ImageFIRST is the largest and fastest growing healthcare linen rental and laundry services provider to medical practices throughout the continental United States and Puerto Rico, exclusively serving the healthcare market.
We service over 6,000 medical offices small and large from outpatient facilities like family practices, imaging centers, women’s health centers, sleep centers, specialists, etc., ambulatory surgery centers, health systems, and much more. Our clients rely on us for their scrubs, patient gowns, bed and bath linen, lab coats every week so they can be freed up from linen inventory management and focus on their number one goal: quality patient care.
Our Goals: Rooted in Family Values
Traditional family values guide our company’s goals, which demonstrate how we chose to focus on our associates and our customers FIRST. Our goals have helped us stay true to what's made us successful in the past and what drives us to future success. They are always shown in this order: