Patient Gowns Influence Patient Satisfaction

Posted by ImageFIRST Healthcare Laundry Specialists on Fri, Feb 20, 2015 @ 03:37 PM

Comfort Care patient gownTo your patients, a patient gown is not just a patient gown; it's a tangible expression of the care they can expect from you. If your gowns are stained, dirty or torn, your patients will think that your patient care is as substandard as your medical linen service. On the other hand, if you provide a patient gown that surprises them with its exceptional quality and comfort, your patients are likely to think highly of your practice as a whole.

When we were first introducing our Comfort Care® line of products, we surveyed over 1,000 patients to see if the type of gown they were given influenced their perceptions of the facilty. Overwhelmingly, the answer was yes: changing the type of gown increased patients' perceptions of the facility by 90%! The doctors were the same, the staff was the same, the level of the care was the same--the only variable was the gowns. 

What do you think? Comment below and let us know if you've seen your patient gowns have an effect on your practice, then share this with your friends to get their opinions!

Do you think your patient gowns need an upgrade? Click the button below to contact us or call us directly at 1-800-408-0370. As the cost-effective solution to greater patient satisfaction, the professionals at ImageFIRST can help you outfit your patients without breaking your budget.