Little Steps and Giant Leaps - Your Medical Linens Can Be Both!

Posted by ImageFIRST Healthcare Laundry Specialists on Fri, Feb 06, 2015 @ 05:20 PM

When you think about changing things in your facility, you probably have some grand plans that could take many years and some little things that you could change in a day. Your medical linens could be part of both.

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A New Year, and A New Look at Your Practice's Patient Satisfaction

Posted by ImageFIRST Healthcare Laundry Specialists on Fri, Jan 09, 2015 @ 06:39 PM

It's a new year! 2015 is now underway, so gym parking lots are full, diets are working (or already broken), and almost everyone is excited to be on the path to being a new, better version of themselves. But did you make any resolutions for your practice?

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5 Little-Known Facts About Cleaning And Stocking Hospital Gowns

Posted by Joe Geraghty on Mon, Aug 11, 2014 @ 11:48 AM
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Improving Patient Perception With Patient Robes: A Case Study

Posted by Joe Geraghty on Tue, May 27, 2014 @ 12:00 PM

Patient perception is an important aspect of your medical facility: A patient who perceives you poorly has a negative view of the care you're providing – and of the entire experience with your facility. Unfortunately, outpatient facilities are often a source of significant stress for patients. Extensive testing and diagnostics are already uncomfortable, and providing ill-fitting, rough or threadbare patient gowns only increases the level of discomfort. This is a quick way to see patient satisfaction plummet.

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How Medical Inventory Management Affects Patient Satisfaction

Posted by Joe Geraghty on Thu, Apr 03, 2014 @ 09:00 AM
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Enhancing Patient Satisfaction With Quality Medical Linens

Posted by Joe Geraghty on Tue, Apr 01, 2014 @ 09:00 AM

Your success and your reputation depend on patient satisfaction. How do you deliver an improved patient experience? Let’s face it: entering a medical facility is, in itself, a stressful and uncomfortable experience – the uncertainty of illness and the potential to be exposed to other germs and bacteria can be unnerving for patients.

So, imagine how your patients feel: vulnerable and exposed on a cold, hard exam table, mentally prepping themselves for examination by a complete stranger. They probably feel anything but comfortable. When it comes to patient satisfaction, your main goal should be to put patients at ease, and provide a calming atmosphere before any procedure or exam – this is difficult to do when awkward, revealing patient attire triggers anxiety in your patients.

When you offer quality linens and clean, comfortable gowns and robes, you help to ensure a positive patient experience, boost your patient satisfaction scores and, most importantly, instill a sense of comfort and confidence in your patients.

  • How Quality Linens Ensure Patient Comfort
    Patient satisfaction boils down to one word: care. Your patients need to feel as though they’re being properly cared for – physically, mentally and emotionally. When your patients feel a genuine sense of comfort and trust from your medical facility, their fear and anxiety levels lessen considerably.

    Quality patient gowns also increase patient confidence in your facility’s hygienic standards. When a patient spots a stain or a smudge on their gown, they assume it hasn’t been properly sanitized, and still carries potentially harmful bacteria or contaminants.
  • Defining “Quality” Linens
    Quality medical gowns and robes should be comfortable, but there are a variety of elements that go into that comfort. Your medical garments should be:
    • Cleaned and sanitized
    • Soft and plush
    • Individually wrapped

    The care experience you provide your patients can include a soft robe and a warm blanket. Single gowns are usually too thin and revealing to provide the necessary comfort. A robe provides additional warmth and coverage, and a warm blanket can be the final touch to help stave off the cold temperatures necessary for a medical facility to prevent the growth of bacteria. Both of these additions, though small tokens of consideration, go a long way in assuring patient comfort and boosting patient satisfaction.

You want your patients to be free from anxiety during their stay in your medical facility – this means ensuring physical, mental and emotional comfort. When your patients feel comfortable, they become more confident in your facility’s professionalism, and more likely to praise your facility for a perfect patient experience.

Ready to take control of your patient satisfaction surveys and ratings with the right healthcare laundry services? Call 1-800-408-0370 or click on the button below to speak with a Customer Advocate at ImageFIRST.

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How Medical Uniforms Convey Quality Care And Secure Patient Comfort

Posted by Joe Geraghty on Tue, Mar 25, 2014 @ 09:00 AM

When you picture medical scrubs and lab coats, you probably imagine a standard, nondescript garment worn by medical professionals – occasionally varying in colors or patterns – without a noticeable difference in quality. It is fairly evident among patients, professionals and people in general that there hasn’t been much innovation on the medical uniform front in quite some time.

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Medical Linen Innovations Designed With The Patient Experience In Mind

Posted by Joe Geraghty on Tue, Mar 04, 2014 @ 09:00 AM

If you’re just starting to adopt the idea that high-quality medical linens have a positive impact on patient satisfaction, don’t worry… you’re not alone.

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Medical Gowns That Alleviate Anxiety And Enhance Patient Experience

Posted by Joe Geraghty on Tue, Feb 25, 2014 @ 09:00 AM

Regardless of the exam or procedure they’re about to encounter, when a patient walks through the front door of your healthcare facility, they do so with some level of discomfort and anxiety.

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3 Reasons Healthcare Laundry Services Are More Important Than Ever

Posted by Joe Geraghty on Tue, Feb 18, 2014 @ 09:00 AM

Healthcare laundry services haven’t always been as important in terms of patient satisfaction as they are today. That’s because what you do to provide your patients with a remarkable experience is going to be the differentiator between you and your competitors.

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