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Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

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From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

HOSPITALITY

Servicing your restaurant or hotel locations.

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Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Manhattan Office

Strategic growth brings premier healthcare linen services and support to healthcare providers in New York City.

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Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

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National Accounts linen & laundry service programs

Having consistent products and services for every location in your network isn’t as complicated as you think. Plus, that consistency doesn’t mean a one-size-fits-all solution.

Dedicated, local Customer Advocates will work with each of your locations to build a linen program that meets their unique needs while leveraging the great benefits outlined in the National Partnership agreement. It’s a combination you won’t find anywhere else!

National Reach, Local Service

Our programs ensure your brand is protected across your facility. Our national healthcare linen services program provides:

  • One National Partnership Agreement
    Whether you have multiple National or Regional locations, one agreement will establish consistent pricing, quality, and service standards enterprise-wide.
  • Comprehensive Onboarding
    From the initial setup to ongoing management, we provide complete, hands-on support to ensure a smooth and hassle-free implementation process across your locations.
  • Local Service & Support
    We work with each of your locations to build a linen program that meets their unique needs while leveraging the great benefits outlined in the National Partnership agreement.
  • Turn-key Programs
    We are committed to industry-leading innovation, offering new products and improved service models that evolve to meet your changing needs.

Introducing next-generation centralized inventory management

 

Most providers are stuck managing linen and apparel inventories the old-fashioned way.

At ImageFIRST, we do things differently. Our Centralized Inventory Management approach was built to control costs, manage inventory levels, and meet the needs of today’s medical professionals.

  • Proactive, real-time usage monitoring
  • Targeted inventory management procedures by location
  • Quarterly business reviews for peace-of-mind

All managed by a dedicated, single point of contact to help control costs, standardize program services and simplify communication for your National Account. It’s linen and laundry managed services made simple. And it’s only from ImageFIRST.

Our Programs

Fully managed solutions to meet all your staff and patient needs.

Your staff shouldn’t worry about scrubs, lab coats, or linens. Our fully managed programs ensure that caregivers always have what they need, creating a seamless experience for both staff and patients.

Our turnkey programs also include inventory management systems designed to save you time and efficiently control costs!

Learn more about our programs

Scrubs and Lab Coats

Stylish and comfortable with embroidery options to meet your needs.

Microfiber, Mats, and Cubicle Curtains

Infection control products that keep staff and patients safe.

VAULTSystem™ and Storage

Store, track, and manage scrubs and medical apparel.

 

Our Promises

Clean you can count on. Quality you can count on!

At ImageFIRST, the comfort of patients and staff is our top priority. We provide high-quality linen to ensure a superior experience for both your patients and staff.

Our rigorous quality assurance processes guarantee that every piece of linen meets the highest standards, delivering only the best in cleanliness, appearance, and performance. You can trust that your facility will always have fresh, professionally maintained linens that enhance comfort and care.

Plush Promise

Improved patient perception or one-month free service.

 

Bright-White Standards

Impressions matter, all linens are hand-inspected and wrapped.

 

Garment Guarantee

Proactive scrub replacement for complete peace of mind.

 


Infection prevention experts

We own and operate the industry’s most HLAC-accredited facilities. Plus, we go beyond hygienically clean by killing 99.999% of pathogens in our laundering process, which meets or exceeds CDC, OSHA, APIC, and Joint Commission standards.

What is HLAC? The Healthcare Laundry Accreditation Council is a nonprofit organization that inspects and accredits laundries that process reusable textiles for hospitals, nursing homes, and other healthcare facilities – based on the highest, professionally recognized standards for patient safety and infection prevention.

97% of our customers stay with us because we’re more than a vendor; we’re a trusted partner and an extension of your team. Here’s what our partners are saying about ImageFIRST…

Rating star Rating star Rating star Rating star Rating star
“I am very pleased to recommend ImageFIRST for your healthcare laundry services. They have and continue to provide our organization with excellent laundry service and reliable fulfillment. ImageFIRST satisfies all laundry service needs for our three healthcare facilities in Pinellas County, and our experience has been very positive. I would endorse and recommend ImageFIRST to other healthcare facilities!”
Ed H.

Suncoast Hospice – Empath Health, Clearwater, FL

Connect with ImageFIRST

Reach out to learn more about how our comprehensive linen and laundry programs can support your facility.

info@imagefirst.com

(800) 932-7472

900 E. Eighth Avenue Suite 200 King of Prussia, PA 19406

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