Industry-leading infection prevention and quality assurance
Even with a strong infection prevention plan, linen is often overlooked. ImageFIRST’s fully managed program ensures laundering that meets or exceeds OSHA, CDC, HLAC standards, and Joint Commission requirements, giving you one less thing to worry about.
As leaders in infection prevention, ImageFIRST owns and operates the highest number of HLAC-accredited facilities in the industry.
Ready to build your program with ImageFIRST?
Protect your staff and patients with our superior infection prevention
With ImageFIRST’s 5-Point Product Quality System, you can rest assured that your products are always in optimal condition. We follow five key steps in our product quality standard process to ensure your inventory is equipped with the highest quality products, cleaned and packaged to perfection, keeping you and your patients safe.
Going above hygienically clean with sanitized laundry with our Triple BioShield Protection
- Dead on Contact: The advanced process sanitizes linens and garments, killing 99.9% of common pathogens.*
- A Bacteria-Inhibitor “BacStat BioShield”: A softener and protective coating is applied to every product during the laundering process. This coating creates a zone of inhibition on our linen, meaning that any bacteria that may land on the product during use won’t be able to spread.*
- Plastic Barrier: All our products are wrapped in plastic for delivery to ensure that your items arrive as clean as they were when they left our plant.
The Benefit of Microfiber in Infection Prevention
Learn about the advantages of microfiber versus traditional cloth and how it can transform your cleaning process.
ImageFIRST’s 5-Point Product Quality System
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We provide soft, comfortable fabrics for your medical linens, robes, lab coats, scrubs, and gowns. Sourced from trusted manufacturers, all our products are rigorously tested for quality and durability.
Our laundering and sanitizing processes exceed industry standards to provide enhanced patient protection.
Our process ensures that every healthcare bed and bath linen we provide is crisp, bright white—exactly what your patients expect. We hand-inspect each item to ensure consistent brightness and uniformity with every delivery.
After carefully hand-inspecting our patient gowns, we individually wrap and seal each to ensure patients receive fresh, clean gowns every time.
We partner with independent companies to conduct lab testing and certifications, ensuring our cleaning processes meet and exceed government standards for healthcare laundry services.
Remarkable quality assurance
Healthcare-acquired infections continue to pose a significant challenge, making patient safety a top priority. ImageFIRST ensures that its laundering, product quality standards, and delivery processes safeguard patients and staff, even after the products leave our facility. This is just one aspect of our comprehensive quality assurance and infection prevention efforts.
Our commitment to customer success
Discover why 97% of our customers choose to stay with us, as evidenced by their testimonials.
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“The best part of our partnership with ImageFIRST is the relationship we have with our Customer Advocate. Brandon is essentially a member of our team. His work at our facility ensures we never have to worry about having the linen & apparel we need. Plus, there are never any surprises, as he communicates updates every step of the way. I’m not sure what we would do without our Customer Advocate. Thanks to ImageFIRST for providing such a world-class service experience.”
Kim N.
Vista Medical Center East, Waukegan, IL
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“You are with the best laundry company we work with, and you’re the best of all the ImageFIRST people we work with. If you ever need testimonials for your work with the company in our Center, I’m your person to give you five stars.”
Justine C.
Adjuvant Partners, Chicago, IL
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“I highly recommend ImageFIRST linen services. We only get one chance to make a FIRST impression on physicians and on our patients. It is the details that set ImageFIRST apart, just as we strive to set ourselves apart from other centers. They have thought of everything. The peace of mind and the time that ImageFIRST saves me as I no longer have to inspect linen is priceless. From start to finish, I cannot say enough good things about the company, its products, and most importantly the people whom they employ to uphold their image, and in turn, aid us in upholding ours.”
Charlie K.
miVIP Surgery Center, Las Vegas, NV