Service matters. Cost certainty matters. Experience matters.
Discover why Twin County Regional Healthcare (TCRH) chose ImageFIRST to end its multi-year search for a linen partner that meets its high-quality standards while controlling costs.
Company
Twin County Regional Healthcare
In the community since
1973
Beds
141
Rating
A-rated Hospital Safety Grade from Leapfrog (Spring 2024)
Unreliable service and hidden costs cause staff frustration
Twin County faced a multi-year challenge in finding the right linen provider, as previous vendors failed to deliver on their promises. Poor linen quality and unexpected replacement costs placed a heavy burden on TCRH’s staff. They needed more than just a vendor—they needed a true partner.
“Patients spend a lot of time at the facility, so they have time to look around their environment. It was great to take linen off their radar with our high-quality products.” – TCRH ED Director
Read the Twin County case study
Learn how partnering with ImageFIRST was a game-changer for TCRH.
Learn more about all the ways ImageFIRST works for you
“Our facility switched to ImageFIRST from our current vendor during the summer of 2018. ImageFIRST has since exceeded our expectations! They are professional, attentive to requests, and provide recommendations on inventory levels. They specifically focus on healthcare, which was a key factor in choosing them. Historically, we had struggled with a lack of product with our past vendor and ImageFIRST has done an excellent job ensuring that our staff and patients have everything they need. I would highly recommend ImageFIRST to any healthcare facility!”
Julie B.
Iowa City Ambulatory Surgical Center, Iowa City, IA