Contact us or call: (800) 932-7472

Contact us or call: 800.932.7472

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Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

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From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

OUTPATIENT

Serving single or multi-location facilities

HOSPITAL

Providing service for your department or entire system.

HOSPITALITY

Servicing your restaurant or hotel locations.

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Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Manhattan Office
Expanding into Manhattan

Strategic growth brings premier healthcare linen services and support to healthcare providers in New York City.

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Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

Home / Successes / WakeMed Cary Hospital
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Wowing Patients & Staff with Premium Linens & Gowns

How a turn-key, 90-day pilot program from ImageFIRST improved patient satisfaction and staff engagement at WakeMed Cary’s Mother & Baby Unit

Company WakeMed Cary Hospital
Beds 25
Monthly births 320

The benefit of a fully managed program with premium products

 

WakeMed Cary Hospital is the only full-service hospital in Cary, NC, offering advanced medical care and technology in one of the nation’s top-rated places to live. Cary provides advanced services to the community, including advanced pregnancy and childbirth services in their Mother and Baby Unit.

For WakeMed, it started within their Mother & Baby unit. The unit had been using a laundry co-op, but switched to a fully managed program from ImageFIRST that included premium hand towels, massage towels, bath mats, bed sheets, robes and ImageFIRST’s exclusive Comfort Care© maternity gown.

More comfortable for Mom. Better for babies.

Patients surveyed on robes and gowns gave..

4 or 5 starrating for comfort and being better for their baby

Full case study

Read more on how ImageFIRST delivers “Win-wins” for patients and staff!

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Learn more about all the ways ImageFIRST works for you

Benefits

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Facilities
Women wearing maternity gown
Rating star Rating star Rating star Rating star Rating star
“I wore your Comfort Care Plush robe on a recent visit to my medical practitioner. Wearing it made me feel very comfortable and even I didn’t mind wearing it in front of others in the office. I felt very relaxed! I feel like this healthcare facility cares very much about its patients and wants them to feel comfortable by providing such a great robe. This robe looked and felt very expensive and I’m sure they could’ve used a cheaper brand, but I feel that they really wanted patients to feel their best! Thanks for the wonderful experience!"
Nereida P.

Patient , Connecticut

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