Contact us or call: (800) 932-7472

Contact us or call: 800.932.7472

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Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

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From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

OUTPATIENT

Serving single or multi-location facilities

HOSPITAL

Providing service for your department or entire system.

HOSPITALITY

Servicing your restaurant or hotel locations.

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Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Manhattan Office
Expanding into Manhattan

Strategic growth brings premier healthcare linen services and support to healthcare providers in New York City.

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Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

Home / Company/Leadership / Mick O’Donovan
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Mick O’Donovan

Chief Information Officer

As Chief Information Officer, Mick O’Donovan keeps ImageFIRST’s enterprise systems at the forefront of evolving technology, advancing an essential component of the company’s strength.

Before joining ImageFIRST, Mick was the CIO of Thayer Infrastructure Services (TIS). During his tenure at TIS, he led cross-functional teams in their migration from multiple ERPs onto a single, unified platform. Mick also spearheaded the launch and standardization of best-of-breed systems across multiple operating companies. Before his time at TIS, he held other Senior Executive roles in Process Improvement and Technology across a variety of industries, leading IT, Operations, Process Improvement, Human Resources, eCommerce, and Retail Operations.