A Values-Driven Company

At ImageFIRST, we believe what differentiates great companies from average ones are their associates.

Empowering our associates creates engagement, a strong culture and in turn, remarkable customer service. That’s why our associates are at the heart of our Purpose; because they are the driving force behind the way we operate. Our Values guide our associates in everything they do.

Don’t take our word for it, the proof is in our more than 95% customer retention rate.

Our ImageFIRST Company

Our Purpose

To build a great company by positively impacting the lives of our associates, our community, our customers and their patients.

What sets us apart is that our associates go out of their way, sometimes even spending their own personal time and money, to show they care about their co-workers, their customers and their communities.

As part of that community support, we support charities all around the country to contribute and bring lasting change for those in need. Find out more about our community support.

Our Values

Be Respectful.

Be Remarkable.

Be Safe.

Be Honest.

Our Values guide how we do our work every day.

Our Service Vision

To create a positive moment with every interaction.

Whether we’re interacting with the medical facilities we service, each other, our friends and family or people within our communities, we strive to create a positive moment with every connection.

Our Goals





Our Goals are in a very intentional order, as we always strive to put associates FIRST - not just in our Purpose. At ImageFIRST, this is how we prioritize how we win.

What We Do

Founded in 1967, ImageFIRST is the largest and fastest growing healthcare linen rental and laundry services provider to medical practices throughout the continental United States and Puerto Rico, exclusively serving the healthcare market.