Pr Faultless Linen (1)

Faultless Healthcare Linen, An ImageFIRST Company Rebrands, Changes Name to ImageFIRST [NEWS ALERT]

Missouri-Based Linen Provider Adopts Business Name of Parent Company, ImageFIRST, After Acquisition

[NEWS ALERT] KING OF PRUSSIA, Pa. – February 7, 2022 – ImageFIRST, the nation’s largest and fastest-growing provider of linen and laundry services for the healthcare industry, announced today that their brand Faultless Healthcare Linen, An ImageFIRST Company will be renamed and rebranded to ImageFIRST Healthcare Laundry Specialists - now matching the corporate logo and brand. This comes after the acquisition of Faultless Healthcare Linen in May 2019. 

Faultless Healthcare Linen has locations in: St. Louis, MO; Kansas City, MO; and Kansas City, KS and was founded in 1896. In 2019, the acquisition of a majority stake in Faultless was completed with the support of Calera Capital, a leading middle market private equity firm. 

Since the acquisition, various actions have been taken to ensure the business aligns fully with ImageFIRST standards and processes. All employees were retained throughout this transaction and transition period. Existing Faultless Healthcare Linen customers will now be serviced exclusively under the ImageFIRST brand.

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 97%, ImageFIRST is dedicated to improving patient satisfaction through their quality linen and remarkable service.  As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. For more information, visit 


Media Contact: 
Halle Forbes 
ImageFIRST Healthcare Laundry Specialists 

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