KING OF PRUSSIA, Pa. – November 18, 2019 – ImageFIRST, a leading provider of laundry services for the healthcare industry, announced that it formalized a partnership with Hartford HealthCare on October 30, 2019.
The transition of Hartford HealthCare’s linen laundry services will continue over the next few months.
Hartford HealthCare is Connecticut’s most comprehensive health system, with seven hospitals and more than 360 locations serving 185 towns and cities. The ImageFIRST New England team had already been providing service to some Hartford HealthCare outpatient facilities for several years, and when Hartford HealthCare decided to close its in-house laundry, they chose ImageFIRST for the balance of their linen needs.
“Our New England team had done an incredible job delivering great service and products to Hartford HealthCare over the years, proving we are the best provider of healthcare laundry services in the industry,” said Jim Cashman, president of ImageFIRST. “I'm very proud of the ImageFIRST Team and want to thank Hartford HealthCare for their partnership.”
Due to the partnership, ImageFIRST is building an addition to its current facility in Farmington, Conn. The new space will be ready in January 2020, and will more than double the processing capacity of the existing plant.
Because Associates come first in the company’s Purpose, ImageFIRST will be hiring and employing many of the employees from the existing Hartford HealthCare laundry facility. Additionally, Hartford HealthCare will redeploy remaining staff to other areas of their business, meaning no jobs will be lost as a result of this transition.
Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST’s 41 locations nationwide serve over 14,000 medical facilities every week providing linen, patient gowns, scrubs and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns are proven to increase patients’ favorable perception of a facility by more than 50%. For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit www.imagefirst.com or call 800-932-7472.
About Hartford HealthCare
With 30,000 colleagues and total operating revenue of $4.3 billion, Hartford HealthCare has cultivated a strong, unified culture of accountability and innovation. Its care-delivery system, with more than 360 locations serving 185 towns and cities, includes two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and trauma center, three community hospitals, the state’s most extensive behavioral health network, a large multispecialty physician group, a clinical care organization, a regional home care system, an array of senior care services, and a large physical therapy and rehabilitation network. Hartford HealthCare’s unique, system-wide Institute Model offers a single, high standard of care in crucial specialties at hospital and ambulatory sites across Connecticut. The institutes include: Cancer, Heart and Vascular, Ayer Neuroscience, Orthopedics and Tallwood Urology. Visit Hartford HealthCare at www.hartfordhealthcare.org.
ImageFIRST Healthcare Laundry Specialists