Conn Convention Center

ImageFIRST Partners with Hartford HealthCare to Support Hospital Overflow

KING OF PRUSSIA, Pa. – APRIL 27, 2020 – ImageFIRST Healthcare Laundry Specialists has announced a new partnership with Hartford HealthCare to provide linen and laundry service to a 600-bed contingency hospital in the Connecticut Convention Center in Hartford, Conn.

ImageFIRST New England worked diligently with the Army Corps of Engineers and Hartford HealthCare to quickly implement the program at this temporary medical facility.

The field hospital is one of many that are opening throughout the country to prepare for a potential influx of patients from the novel coronavirus. The Army Corps of Engineers organized the space in the Convention Center to include food preparation, sanitation, nursing stations, linen, biohazard rooms, bottled oxygen and more.

ImageFIRST is providing Hartford HealthCare all the linen, scrubs, storage racks, hampers, mops, and carts needed, as well as the ongoing laundering, pick-up and delivery of linen.

“We began our partnership with Hartford HealthCare last year; this is an extension of that relationship and intended to address the immediate need of their front-line team supporting COVID-19 patients,” said Jim Cashman, president of ImageFIRST. “With the increasing number of requests for linen, we remain confident that we will continue to provide safe, sanitized linen and uninterrupted service to our clients and their patients.”

After the ImageFIRST New England team delivered everything needed in just a few hours of getting the final bed count, Hartford HealthCare leadership stated being extremely thankful for the partnership and impressed with how quickly ImageFIRST was able to implement this program.

ImageFIRST provides linen rental and laundry services to health systems and hospitals nationwide including bed and bath linen, scrubs and lab coats, patient gowns, the ScrubVAULT® secured scrub management system, cubicle curtains, microfiber mops, isolation gowns, and more. While the company already has infection prevention standards set above regulatory standards, they implemented additional steps for COVID-19 infected linen and for their associates' safety.

About ImageFIRST

Founded in 1967, ImageFIRST® is the largest and fastest growing national linen rental and laundry service specializing in the healthcare market. ImageFIRST’s 41 locations nationwide serve over 14,000 medical facilities every week providing linen, patient gowns, scrubs, isolation gowns, microfiber and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 95%, ImageFIRST is dedicated to improving patient satisfaction through quality products and remarkable service: their Comfort Care® line of gowns are proven to increase patients’ favorable perception of a facility by more than 50%.

For more information about ImageFIRST, your cost-effective solution for greater patient satisfaction, please visit or call 800-932-7472.

Contact Information:
Magali Tranié
ImageFIRST Healthcare Laundry Specialists
(800) 368-3676

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