10 hospitality professionals will be recognized nationally for representing the best in guest experience
KING OF PRUSSIA, Pa., August 22, 2024 – ImageFIRST® is excited to announce the launch of its 1st Annual ServiceSTARS Contest, in which ImageFIRST Associates recognize exceptional hospitality professionals who go above and beyond to enhance the guest experience. SerivceSTARS celebrates individuals who align closely with ImageFIRST’s Values – Be Safe, Be Honest, Be Respectful and most of all, Be Remarkable.
ImageFIRST’s Hospitality Division offers specialized programs and services in select markets, including Arkansas, Colorado, Cortland, NY, Kansas, Maine, Massachusetts, Missouri, New Hampshire, Las Vegas, NV and Washington. Across these regions, ImageFIRST’s Service Team and Customer Advocates are currently nominating Service Stars, allowing them the opportunity to recognize more than 100 nominees. Ten exceptional finalists will be selected nationally from the nominations and advance to an online voting stage. The top four Stars with the most votes will receive prizes totaling $8,250 for representing the best in service excellence.
“ServiceSTARS embodies our Service Vision of creating positive experiences for our customers and their guests,” says ImageFIRST Hospitality President Doug Harris. “By honoring those who consistently exceed expectations and reflect the core Values we uphold at ImageFIRST, we highlight the true spirit of hospitality and reinforce our commitment to service excellence. We believe in celebrating those who go the extra mile to make a positive impact, and ServiceSTARS is our way of acknowledging their remarkable contributions.”
ImageFIRST Customer Advocates have the opportunity to connect with customers on a weekly basis. They witness the efforts of hospitality professionals firsthand as they dedicate themselves to providing exceptional guest experiences. ImageFIRST is proud to honor customers through the ServiceSTARS campaign and will celebrate finalists in the coming weeks.
Nationwide voting will open on Monday, September 16th, and remain open until 11:59 pm ET on Friday, October 4th. Winners will be announced on Tuesday, October 15th. The top four finalists with the most votes will be awarded prizes totaling $8,250. For more information or to cast your vote after September 16th, please visit stars.imagefirst.com.
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ABOUT IMAGEFIRST
Founded in 1967, ImageFIRST® is the largest and fastest-growing national provider of linen rental, laundry and facility services, focusing primarily on the healthcare sector. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide and hospitality customers in select markets. They offer an array of items such as linens, patient/guest garments, essential staff uniforms and supplies, safety and hygiene programs, and more while managing their clients’ linen inventory for cost management. With a customer retention rate of over 97%, ImageFIRST is dedicated to improving staff and patient/guest satisfaction through their quality linen and remarkable service. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. For more information, visit imagefirst.com.
Media Inquiries:
Angel Taylor, ImageFIRST
ataylor@imagefirst.com
267-806-0058
Kristin Golden, ImageFIRST
kgolden@imagefirst.com
267-658-0592