Back to main menu

Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

Back to main menu

From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

HOSPITALITY

Servicing your restaurant or hotel locations.

Back to main menu

Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Accreditation marks a major milestone in the facility’s full transition to a healthcare-exclusive laundry operation

Back to main menu

Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

Home / News & resources / Tips & advice / Why Infection Prevention Starts with Your Linen Program

Why Infection Prevention Starts with Your Linen Program

Medical linens play a vital yet often overlooked role in preventing infections across healthcare environments. Find out how a well-managed linen program can improve safety standards and safeguard patients and staff.
August 4, 2025
Nurse preparing hospital bed

Infection prevention is essential across healthcare settings, including hospitals, outpatient clinics, surgical centers, and long-term care facilities. While personal protective equipment (PPE) and sanitation protocols get much of the focus, the significance of medical linens in infection control is often overlooked. However, properly managed linen programs are vital for ensuring a safe environment for both patients and staff.

The Hidden Risk in Healthcare Laundry

Medical linens, such as gowns, sheets, towels, and scrubs, come into direct contact with patients, staff, and various surfaces. If not cleaned and managed correctly, they can become a hidden source of contamination. Washing at home isn’t enough; in fact, the Occupational Safety and Health Administration (OSHA) prohibits laundering personal protective clothing, such as lab coats and isolation gowns, at home due to the risk of pathogen survival.

According to The Joint Commission, a proactive risk assessment should examine all aspects of a healthcare process, including linen handling, to identify potential vulnerabilities and ensure compliance with infection control standards.

ImageFIRST’s Infection Prevention Protocols

Healthcare providers nationwide are turning to ImageFIRST, a leading provider of linen, laundry, and facility services dedicated exclusively to the healthcare industry. With the most HLAC-accredited facilities in the industry, ImageFIRST has established a strong reputation for infection prevention and quality assurance.

At the core of ImageFIRST’s dedication to hygiene are the AssuranceFIRST protocols and a strong 5-Point Product Quality Assurance System, which includes:

    • Independent Laboratory Testing: Cleaning processes are regularly tested to ensure compliance with regulatory standards.

  • Triple BioShield® Protection: A three-step sanitizing process that includes a 99.9% pathogen-killing wash, a bacteria-inhibiting softener, and sealed, hand-inspected linens.
  • Individually Packaged Gowns: Each gown is hand-inspected and sealed to ensure integrity from facility to patient.
  • Bright White Standard: Uniform linen color enhances perceived cleanliness and supports high hygiene standards.
  • Premium Products: All items are sourced from reputable manufacturers and tested for both comfort and compliance.

Full-Service Linen Management

ImageFIRST’s comprehensive linen rental and laundry program does more than provide clean items. It alleviates the operational burden on staff, allowing them to focus on patient care. Our proactive Linen Risk Assessment aligns with recommendations from The Joint Commission and spots potential vulnerabilities in your current linen program.

Infection prevention isn’t just about avoiding outbreaks; it’s about building confidence in your facility. With expert guidance, healthcare-grade laundering, and fully managed inventory services, ImageFIRST ensures your linen program is never a weak link in your infection control strategy.

Contact ImageFIRST today to schedule a complimentary Linen Risk Assessment of your facility.

Stay connected

Join our newsletter

Sign up today to receive the latest updates, resources, and tips!

Terms(Required)