Benefits of Medical Linen Services from ImageFIRST

Your Fully Managed Medical Linen Services Include

Free Up Staff Circle (1)

Free Up Your Staff

  • Fully Managed Hospital/Medical Facility Laundry Management
  • On-time Delivery and Pickup
  • On-site Inventory Management
  • Dedicated Representative for your Facility – Your Customer Advocate
  • Direct Access to Full Service Team

Get more than
a delivery driver

With ImageFIRST, you get...

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Patient Staff Satisfaction Circleicon

Patient & Staff Satisfaction

  • Quality Patient Gowns & Linen
  • “Bright White” Bed & Bath Linen
  • Innovative Comfort Care® Patient Gowns & Robe
  • Comfortable Scrubs & Apparel for Staff

Comfortable, pristine
products for patients
and staff

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Quality Assurance & Infection Prevention

  • "Dead On Contact" Wash Kills 99.999% of Pathogens
  • Bacteria-Inhibiting Softener
  • Plastic-Wrapped, Hand-Inspected Linen
  • “Bright White” Standard
  • HLAC-accreditations

Industry-leading infection prevention for a clean you can count on

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Cost Management Solutions Circleicon

Cost Management

  • Inventory Level Based on Your Needs
  • Proactive Inventory Control
  • Flat Rate Billing
  • Transparent Invoices
  • Adjustable Inventory Based on Patient Load
  • Fair, Agreed Upon Pricing

Inventory control to
manage costs

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The healthcare industry has gone through major transformations over the past decade; from a shifting continuum of care to technology innovations and patients behaving like consumers, reading online reviews of providers.

Medical facilities and health systems are challenged to address these changes while continuing to focus on providing great care, the patient experience, staff engagement and cost management. Staff is busier than ever as growing demands are made on them. Healthcare linen and laundry management shouldn’t be one.

The ImageFIRST Services

Our comprehensive medical linen services are designed to dovetail into your existing goals, ensuring linen can become a small part of reaching your targets:

Patient Care Layout 2

Improved Clinician Experience: Have your clinicians ever run out of scrubs? Is your hospital staff spending time managing linen?  Your staff doesn’t want to waste time worrying about linen. That’s where we come in: we’ll fully manage your linen program, so they don’t have to. While we can’t address all the things that impact your medical staff’s engagement, we certainly can help with one: removing the stress of managing hospital linen. With every ImageFIRST program, you get a dedicated representative — whom we call a "Customer Advocate" — who will become an extension of your team.

Patient Care

Improved Patient Experience: While freeing up your hospital or medical facility staff is undoubtedly beneficial for patients, your linen itself can also have a big impact. Consider this: your patients are putting on a gown before they even see their practitioner. Does that gown reflect the level of care you are giving them? Every medical linen service program we offer includes the rental of quality products from trusted manufacturers. That's because we believe in "ComfortFIRST."

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Great Care, Better Outcomes: Does your infection plan take linen into consideration? Both hospital staff and patients are exposed to a variety of textiles, which are considered “fomites”: objects capable of carrying organisms and helping transmission. Choosing a laundry partner who goes beyond hygienically clean, features robust processes, and only services healthcare can help –- putting your patients and staff's safety first. As part of any fully managed healthcare linen programs from ImageFIRST, we provide quality assurance and infection prevention that exceeds standards. We call this approach “AssuranceFIRST.”

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Cost Management: How cost-effective is your hospital or medical practice’s laundry management? Are your linen invoices fluctuating week to week? When it comes to linen services for your hospital or medical practice, cost control starts with setting an inventory level based on your needs and followed by effective inventory management. With our program, you get a consistent invoice every week, reflecting what you have on-site: your needed inventory. Plus, we even show you what you use, for proactive hospital laundry management. Every program automatically comes with inventory management for cost control. Additionally, your staff apparel is barcoded or chipped with RFID for automated tracking and extra peace of mind. We call this cost management equation approach “ValueFIRST.”

Build your comprehensive linen program

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The benefits of a fully-managed program