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Cost effective solutions designed to achieve greater patient satisfaction

Find out what drives our 97% customer retention rate

HEALTHCARE PROGRAMS

Programs developed improve patient experience and staff engagement

HOSPITALITY PROGRAMS

Programs designed to elevate your guest experience — available in select markets

FACILITY PROGRAMS

Comprehensive programs that enhance the visitor experience and elevate your brand

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From large health systems to specialized outpatient practices, our linen programs provide comprehensive support, allowing you to focus more on patient care.

Ensuring consistency across your network is simpler than you think—and it doesn’t mean a one-size-fits-all approach.

Programs developed to support your entire health system. Our programs ensure your brand is protected across your facility.

HOSPITALITY

Servicing your restaurant or hotel locations.

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Discover more about our product and program updates, community involvement, and notable news from our associates.

Explore real examples of how we’ve assisted medical facilities in overcoming challenges, ranging from scrub management to improving patient comfort.

Discover the latest industry trends, along with expert guides to enhance patient experience and increase staff satisfaction.

Manhattan Office

Strategic growth brings premier healthcare linen services and support to healthcare providers in New York City.

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Learn more about our history, values, and operating principles.

Our commitment to community giving is at the heart of who we are.

Leading by our purpose and company values every day.

With locations across the United States, our programs can meet all your linen and facility services needs.

Explore open positions and join ImageFIRST’s dedicated team, making a meaningful impact on associates, communities, customers, and the patients we serve daily.

Have a question? We’re happy to help!

Inquiring about a linen program or a current customer? Give us a call 800.932.7472

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Our customer focus

Does your staff ever run out of scrubs? Do scrubs go missing? Do you find your staff spending too much time managing your linen inventory?

You and your staff both want to stay focused on your patients, not managing linen. That’s why we offer fully managed linen program solutions to free up your team from the headaches of managing linen inventory.

However, unexpected situations can arise. You may find yourself overwhelmed and seeing more patients than usual. On those hectic days, the last thing you should worry about is your linen. That’s where our “Same Day Linen Rescue” Program saves the day!

Ready to build your program with ImageFIRST?

Request a free estimate

Dedicated Customer Advocate simplifies healthcare linen management

 

Backed by an industry-leading service team, your Customer Advocate takes the logistics of managing your healthcare linens off your plate so you can put your time and energy where needed most: with your patients.

We go beyond being just a vendor — we’re a trusted extension of your team.

Customer retention rate

97%

Our Customer Advocates provide

  • Reliable and timely linen deliveries and pick-ups
  • Streamlined on-site and ongoing linen inventory management
  • Same-Day Linen Rescue for unexpected busy days
  • Proactive Quarterly Needs Assessments by a Service Manager
  • RFID scanning for accurate tracking and accountability (staff apparel programs only)
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