National Reach, Local Service

Peace of Mind for You. Cost Certainty for Your Entire System

Having consistent products and services for every location in your network isn’t as complicated as you think. Plus, that consistency doesn’t mean a one-size-fits-all solution.

Dedicated, local Customer Advocates will work with each of your locations to build a linen program that meets their unique needs while leveraging the great benefits outlined in the National Partnership agreement. It’s a combination you won’t find anywhere else!

Programs to Support Your Entire Health System

Our programs ensure your brand is protected across your facility. With a dedicated representative managing your linen and facility services needs, you will spend less time worrying about running out of essentials and focusing more on what matters most—providing exceptional care. We provide:

• One National Partnership Agreement
  Whether you have multiple National or Regional locations, one agreement will establish consistent pricing, quality, and service standards enterprise-wide.
• Comprehensive On-Boarding
  End-to-end support that makes implementation simple for each of your locations.
• Local Service & Support
  Local Customer Advocates dedicated to building awareness, education and adoption of the program.
• Turn-key Programs
  A commitment to industry–leading innovation with new products & enhanced service models that keep pace with your ever evolving needs.

Learn More About Programs for Your Facility

Introducing Next-Generation Centralized Inventory Management

Most providers are stuck managing linen and apparel inventories the old-fashioned way.

At ImageFIRST, we do things differently. Our Centralized Inventory Management approach was built to control costs, manage inventory levels, and meet the needs of today’s medical professionals.

• Proactive, real-time usage monitoring
• Targeted inventory management procedures by location
• Quarterly business reviews for peace-of-mind

All managed by a dedicated, single point of contact to help control costs, standardize program services and simplify communication for your National Account. It’s linen and laundry managed services made simple. And it’s only from ImageFIRST.

Fully managed solutions to meet your staff and patient needs

Your staff shouldn’t worry about their scrubs, lab coats, and department linens. That’s why our fully managed solutions were designed to let your caregivers focus on care and patients feel like valued guests. Our turn-key programs help you control costs with inventory management systems designed to help you save time and money.

Infection Prevention Experts

We own and operate the industry's most HLAC-accredited facilities. Plus, we go beyond hygienically clean by killing 99.999% of pathogens in our laundering process, which meets or exceeds CDC, OSHA, APIC, and Joint Commission standards.

What is HLAC? The Healthcare Laundry Accreditation Council is a nonprofit organization that inspects and accredits laundries that process reusable textiles for hospitals, nursing homes, and other healthcare facilities – based on the highest, professionally recognized standards for patient safety and infection prevention.

97% of our customers stay with us because we’re more than a vendor; we’re a trusted partner and an extension of your team. Here’s what our partners are saying about ImageFIRST…