Getting the Most Out of Your Medical Linen Supplier
In the medical field, the only constant is change. Your healthcare linen rental and laundry provider should never add to the challenges of your job. You need a medical linen supplier that ensures you always have enough inventory on shelf, when you need it.
When you partner with ImageFIRST, you won’t worry about inconsistent linen availability or the quality of your supplies. Your single point of contact, known as your Customer Advocate [link to Customer Focus?], supports all your hospital or medical facility’s linen inventory needs. We work with you to set a linen inventory level to fit your patient load needs.
Once we set that level, we deliver clean linen, pick up soils, and manage your inventory on an ongoing basis. You will always get direct access to your ImageFIRST team, whether it’s via their cell number or our Instant Service App.
However, sometimes the unexpected happens. You’re overly swamped and see more patients than usual. On those busy days, the last thing you need to worry about is your linen.
The “Same Day Linen Rescue” Program
With ImageFIRST, if you anticipate not making it through the day with the linens you have on hand, simply contact your Customer Advocate by 10 AM that morning with an additional linen request for your hospital or outpatient facility. Your dedicated ImageFIRST service team will find a way to supply you with the linen you need. We'll deliver the products necessary to make sure you finish the day with an efficient supply.
This unexpectedly busy day supply delivery program is what we call “Same Day Linen Rescue.”
Never spend another day worrying about your healthcare linen supply. With ImageFIRST, your additional supplies for your emergency busy days are one quick phone call away. Let us handle the linen inventory management so you can focus on providing the best care to your patients.
Here’s what some of our customers are saying about our service, including same-day deliveries:
"I appreciate the exceptional service we have received from ImageFIRST. Not only can we expect efficiency and reliability, but ImageFIRST has routinely gone above and beyond our typical schedule to provide us with emergency linen delivery, or last-minute dirty linen removal. Our Customer Advocate is courteous, timely and a pleasure to work with. "
Thomas H., Tower Sleep Medicine, Los Angeles, CA
"ImageFIRST excels at customer service. They work hard to adjust our quantities to meet the demands of the facility. On the occasion we have a lot of patients in one week, we just make a phone call and someone from ImageFIRST will deliver linens that day."
Jennifer B., The Neuro Spine Center, Lancaster, PA
"We have been very pleased with the quality of goods, delivery and service. Our inventory is always enough due to frequent inventory count. There have been times when emergency calls have been made to replenish items and the service has been prompt and efficient. Our service representative is friendly, professional and will go the extra mile to make sure our service is handled properly."
Jane T., Coordinated Health, Bethlehem, PA
A Medical Linen Rental and Laundry Partner
Stay focused on your patients, not linen. As your outpatient facility or hospital linen supplier partner, we offer fully managed linen program solutions to free up your staff from linen inventory headaches.
Our fully managed, worry-free linen programs comprise of quality products, superior infection prevention laundering, quality assurance processes that meet our "family standards," and include white glove service so you can trust you'll have the linen inventory you need, without over paying for too much inventory.