Hospitality SM6

Benefits of Partnering with Restaurant Linen Services

Restaurant linens need constant cleaning to present a welcoming and appetizing dining experience. Diners might not notice crisp, clean restaurant table linens at first, but they’ll certainly be disappointed to come across soiled napkins or a tattered tablecloth.

Are you happy with the state of your table linens? If not, here are 4 key benefits of creating a new partnership to handle your restaurant linen services.

Quality Products

Working with a linen service provides the opportunity to choose from a wide range of high-quality products your guests and staff will enjoy. Elevate the hospitality experience you provide and take your linens to the next level.

As you choose your linen products, factor in the comfort, fabric, style, and intended use of each item. Select hand-inspected products from top manufacturers offering a blend of your preferred materials, excellent durability, and a neat and professional look.

Superior Cleaning for Enhanced Safety

Restaurant linens go beyond table linens. What about your staff uniforms, catering linens, and other fabrics located throughout your business? Every piece should look consistently clean and pressed.

Research shows restaurant patrons have been experiencing heightened fears about restaurants since the start of the COVID-19 pandemic. The Journal of Retailing and Consumer Services recently reported ongoing elevated psychological distress due to concerns about safe food handling, infectious disease control, and hygiene standards at restaurants.

Consistent laundering is the key to maintaining a hygienic restaurant environment and reassuring your diners that you have high regard for cleanliness. Ensure your linens are always laundered according to food and beverage industry safety protocols, plus standards from organizations like OSHA, the CDC, the HLAC, and The Joint Commission.

Your linen provider should wrap freshly laundered items in plastic to keep them safe from cross-contamination. Restaurants have multiple sources of potential contamination during transportation, from food to airborne contaminants to liquid substances in the environment.

Ask about features like:

  • Triple BioShield Protection® to kill 99.999% of common pathogens
  • Product quality testing to ensure ongoing safety and hygiene
  • 5-Point Product Quality System to guarantee proper sanitation and disinfection
  • Plastic wrapping for safe transportation to and from your location
  • White glove service with hand-checking
  • Bright-white cleaning standards

Dedicated Representative

When you choose the right linen services partner, you meet a dedicated representative who learns your needs and helps you get the most out of your services. At ImageFIRST, this representative is known as a Customer Advocate due to their strong focus on customer satisfaction.

ImageFIRST is more than a vendor; we’re an extension of your team. Your Customer Advocate helps with tasks like on-site inventory management, making adjustments based on your requests, and providing a direct point of contact for any questions or concerns. When necessary, you can also request same-day linen rescue services during extremely busy periods or when an emergency arises.

Inventory and Cost Management

The cost of your linen services should be clear and stable through proper cost management. You should never be surprised with unexpected charges on your bill for items and services you never requested.

Before making a decision to hire a potential linen partner, discuss the budget and billing terms. Ask if they offer simple, straightforward billing and fair agreed-upon pricing.

In addition, inquire about their methods of inventory management. Can you make adjustments based on your flow of restaurant patrons and staff? Restaurants often have busy periods during certain holidays and special occasions, so you’ll need a linen partner who can go with the flow and continue to meet your needs.

Your All-in-One Restaurant Linen Partner

At ImageFIRST, we place a high value on customer service, just as you do in the restaurant industry. Our services are always based on your needs, budget, and volume.

We provide clean, hygienic, high-quality linens for:

  • Restaurants
  • Cafes
  • Banquet Halls
  • Bed & Breakfasts
  • Conference Centers
  • Events
  • and more

When beginning a new partnership for restaurant linen services, our initial step involves understanding your preferences and assessing your overall linen management needs. We collaborate with you to examine inventory management strategies, aiming to streamline your linen approach and improve the efficiency of the services you receive.

Restaurants work on tight margins, and we respect your need for affordable prices. Our prices are always fair, reasonable, and competitive for restaurant table linens. To keep your payments predictable, we won’t use confusing formulas to calculate your bills, eliminating any unexpected cost increases. The goal is always to make the process clear and stress-free.

We maintain a 97% customer retention rate with numerous longtime customers who prefer our superior level of service. Our linen services become an extension of the team at your restaurant, ensuring every person, table, and customer has the right linens at the right times.

To learn more about improving your restaurant linen service, connect with a representative today and discover the ImageFIRST difference!

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